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Quality Policy

Our purpose at Zenobē is to make clean power accessible. We do this through the innovative use of battery solutions, enabling our customers to switch to renewable energy, electric vehicles, and efficient power distribution.

Zenobē is recognised for its excellence and pioneering contributions in static energy storage and for powering commercial electric vehicles.

We are dedicated to meeting the needs of our customers and complying with regulatory and quality standards. This commitment is reflected in the implementation, maintenance, and continuous improvement of a Quality Management System that aligns with the requirements of ISO 9001:2015 and our certified scope of operation.

It’s our Policy to:

  • Defining quality objectives tailored to Zenobē’s needs, regularly evaluating our performance against these objectives.
  • Engaging closely with our customers, actively listening to their feedback to enhance our services.
  • Implementing and maintaining effective monitoring and measurement practices to uphold and enhance our delivery standards.
  • Promptly addressing non-conformities and conducting thorough reviews to prevent recurrence.
  • Swiftly addressing technical issues utilising cutting-edge systems and our highly proficient engineers.
  • Recruiting customer-focused talent and providing comprehensive training to ensure competency in assigned roles.
  • Complying with all relevant business requirements without compromise.
  • Ensuring all employees understand and adhere to the quality policy, integrating its principles into every aspect of their work.

This Quality Policy is key to the activities at Zenobē and is maintained in order to improve the business and continue to meet customer requirements.

This Policy will be reviewed regularly and updated as necessary to conform to

current legislation.

London, June 2024

Donald Weir, Chief Executive Officer

Peter Smith

Head of Product

Pete leads Zenobē’s growing team of Product specialists across all areas of the business. His team oversee our R&D as well as product development in both hardware and software.

 

He has been working in the European E-Mobility sector from over ten years, specialising in the design, build and delivery of software systems for EV Charging.