Quality Policy
Our purpose at Zenobē is to make clean energy accessible. We do this through the innovative use of battery solutions, enabling our customers to switch to renewable energy, electric vehicles, and efficient power distribution.
Zenobē is recognised for its excellence and pioneering contributions in static energy storage and for powering commercial electric vehicles.
We are dedicated to meeting the needs of our customers and complying with regulatory and quality standards. This commitment is reflected in the implementation, maintenance, and continuous improvement of a Quality Management System that aligns with the requirements of ISO 9001:2015 and our certified scope of operation.
It’s our Policy to:
- Define quality objectives tailored to Zenobē’s needs, and regularly evaluate our performance against these objectives.
- Engage closely with our customers, actively listening to their feedback to enhance our services.
- Implement and maintain effective monitoring and measurement practices to uphold and enhance our delivery standards.
- Address non-conformities and conduct thorough reviews to prevent recurrence.
- Address technical issues by utilising cutting-edge systems and our highly proficient engineers.
- Recruit customer-focused talent and provide comprehensive training to ensure competency in assigned roles.
- Comply with all relevant business requirements without compromise.
- Ensure all employees understand and adhere to the quality policy, integrating its principles into every aspect of their work.
This Quality Policy is key to the activities at Zenobē and is maintained to improve the business and continue to meet customer requirements.
This Policy will be reviewed regularly and updated as necessary to conform to current legislation.
London, 12 August 2024
Donald Weir, Chief Executive Officer
